Return and Refund
Thank you for shopping at The New York Botanical Garden Press (NYBG Press).
Returns: All customers except University/College bookstores
All sales are final, and returns for refund or credit are not accepted. However, books damaged in transit may be returned for replacement. Please contact NYBG Press at firstname.lastname@example.org or at 718-817-8721 immediately and within 2 weeks from the date of your original order for instructions before returning any damaged books for replacement.
Returns: University/College bookstores
Returns for refund or credit are accepted within 6 months of the date of the original order. All books returned for refund or credit must be shrink-wrapped and in new, resalable condition. Please contact NYBG Press at email@example.com or 718-817-8721 for permission and instructions before returning books.
No Refunds Given - Credit Memos Issued: University/College bookstores
University/College bookstore accounts with NYBG Press will reflect credit for returned books within 30 days of a return, less a 15% restocking fee. Credit Memos will be sent within 60 days of return, less a 15% restocking fee. University/College bookstores are responsible for paying any shipping charges for return of books to NYBG Press or the Press' distribution warehouse.
These return shipping charges are not refundable.
Image: From A Systematic Study of the Subtribe Espeletiinae, by José Cuatrecasas. Image of the author.